Numeric keypad not working

Have tried two different keyboards.  New Acer computer with touch screen...
I use keypad for work in Excel and find it inconvenient to have to reach to the top for my numbers.

Anwsers to the Problem Numeric keypad not working


Hi Jolly jolly jolly,
Welcome to Microsoft Answers Forum.
I would suggest you to uninstall the drivers of keyboard and restart the computer and see if that works.
1.
Open Device Manager by clicking the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager.‌ If you
are prompted for an administrator password or confirmation, type the password or provide confirmation.
2.
In Device Manager, locate the device you want to update, and then double-click the device name.
3.
Click the Driver tab, and then click Update Driver and follow the instructions.
Additional Information: http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly
Additional information:
http://support.microsoft.com/kb/975172
if the above steps fail, I would suggest you to contact acre support for more information.
Hope this helps.
Let us know the results.
Thanks & Regards,
Vijay B – Microsoft Support
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